Our primary form of communication is via email. Therefore, if you are not receiving order confirmation emails, newsletters, or other important emails from OxeFit, please consider whitelisting our IP address or domain. This will ensure that all OxeFit emails will be directly sent to your inbox rather than your spam folder.

The steps to whitelist an IP address will vary depending on your email provider. View the steps below to whitelist an email for Gmail, Outlook, Yahoo Mail, AOL, Zoho, and ProtonMail.

GMAIL

Follow the steps below if you are whitelisting using the Gmail web client.

1. Select the settings icon in the top right corner of the screen.
2. Select "See all settings."
3. Select "Filters and Blocked Address" in the top navigation pane.
4. Select "Create a new filter." 
5. Enter the OxeFit domain (@oxefit.com) in the "From" line.
6. Select "Create filter," then select "Never send it to Spam" to whitelist all emails from OxeFit.

Follow the steps below if you are whitelisting using the Gmail mobile app.

1. Within the Gmail app, access the main menu by selecting the three horizontal lines on the left corner of the app.
2. Select "Spam" or "Junk Folder."
3. Select an OxeFit email.
4. Select "Not spam" in the top right corner of the screen.

OUTLOOK

Follow the steps below if you are whitelisting using the Outlook web client.

1. Within the settings of Outlook, select "View all Outlook settings."
2. Select "Junk email."
3. Select "+ Add" in the "Safe senders and domains" sections.
4. Enter the OxeFit domain (@oxefit.com).

Follow the steps below if you are whitelisting using the Outlook mobile app.

1. Within the Outlook app, select an OxeFit email.
2. Select the three dots in the top right corner.
3. Select "Move to focused inbox."
4. Select "Move this and all future messages."

YAHOO MAIL

Follow the steps below if you are whitelisting using the Yahoo Mail web client.

1. Select the settings icon.
2. Select "More Settings."
3. Select "Filters" from the left navigation pane.
4. In the "Your filters" section, select "+ Add new filters."
5. Enter the OxeFit domain (@oxefit.com) in the filter name.

Follow the steps below if you are whitelisting using the Yahoo Mail mobile app.

1. Within the Yahoo Mail app, navigate to the side menu.
2. Select the Spam folder.
3. Select an OxeFit email.
4. Select "Move."
5. Select "Inbox."

AOL

1. Select "Contact" from the left navigation pane.
2. Select the "New Contact" icon.
3. Enter the OxeFit domain (@oxefit.com).
4. Select the "Add Contact" button at the bottom.

ZOHO

1. Navigate to "Settings."
2. Select "Anti-Spam List."
3. Select the "Email Address" tab.
4. Select "Whitelist/Blacklist Emails."
5. Within the "Add new whitelist email" field, enter the OxeFit domain (@oxefit.com).
6. Select "Enter."

PROTONMAIL

1. Navigate to the "Settings" section.
2. Select the "Filters" tab.
3. Within the "Whitelist" section, select "Add New Filter."
4. Enter the OxeFit domain (@oxefit.com), then select "Save."