How long will delivery take?

Currently, it takes 4 weeks from the date of order to receive your XS1. However, this shipping time may vary from state to state. As material availability increases, we expect that shipping time to drop.

If you have additional questions, please contact us at support@OxeFit.com.

 

Do you ship overseas?

Currently, we only ship the XS1 in the United States. However, we are happy to keep your information on file so that we can notify you as soon as we can ship overseas. We look forward to you joining our growing OxeFit community!

 

How can I check my order status?

Please contact customer service at https://www.oxefit.com/contact.

 

Can I change my delivery address?

Please contact customer service at https://www.oxefit.com/contact.

 

What does the installation and setup process look like for an XS1?

Our white-glove delivery service will deliver a fully assembled XS1 system to your fitness space. No installation and no wall mount are required. The installers will remove the XS1 from the shipping container, plug the device into a standard outlet, and assist with the initial setup. 

You will likely receive a single-box shipment if you select the Flex accessory package or two boxes if you select the Flow or Peak accessory packages.

 

Can I install XS1 myself?

The XS1 will be installed by OxeFit technicians. The installation process includes delivery, placement of the device in your desired location, and initial setup.

 

How do I buy the XS1?

We are excited you are considering adding the XS1 to your fitness routine!

The best way to order your XS1 is through our website. You will be able to choose one of our three accessory packages that best suit your needs, an associated subscription, and your preferred XS1 color!

We look forward to welcoming you to the OxeFit family!

 

What’s the difference between the different package benches?

The Flex option requires a standard, flat, strength bench. Meanwhile, the Flow and Peak options require a multi-functional bench for rowing and Pilates. Please note that both bench options do not incline.

 

What's the difference between the XS1 and XP1?

• The XS1 platform is foldable, providing better space management for your environment. You only need a set-up space of 6' x 8.5'. The XP1 will require more real estate than the XS1.
• The XS1 is for everyone! The weight capability is just as much geared toward the beginner as it is toward the seasoned, elite athlete. It is not intimidating for the beginner and is perfect for getting stronger and healthier. The XP1 has added functionality that makes it an excellent choice for rehabilitation facilities, professional gyms, and fitness clubs.  
• The XS1 offers a comprehensive fitness platform with strength exercises, 6 cardio sports, and digital Pilates. The XP1 focuses on strength training and does not offer any cardio sports or pilates.
• The XS1 offers different activities (SkiCross, Row, Paddle, Canoe, Kayak, SurfSwim, and Pilates) based on your package choice.
• The XS1 comes in a variety of color options that are industry unique: Black with black, black with gray, and gray with rose gold.
• The XS1 offers a dense library of content with live and on-demand classes. Members can also track their progress, share gains and achievements with friends, and connect with the OxeFit community! The XP1 focuses on tailored programs with highly advanced analytics.

 

What materials is the XS1 made out of?

• The base is made of a plastic cover with a steel structure underneath.
• The pillars are made of aluminum.
• The screen is made of glass.

 

How does the force plate work?

The force plate is the rectangular inset at the front of the XS1 deck. It is approximately 30" wide x 18" deep. When conducting lifts, such as squats or deadlifts, stand on the force plate with both feet centered and equally spaced. When the force plate's balance meter (an advanced feature) is turned on, it will provide functionalities such as balance assessment and jump assessment. With the balance meter, you will also see real-time feedback on your center of balance to correct your form during an exercise.

 

How much weight can I lift?

With the XS1, you can lift up to 250 pounds from the deck and up to 140 pounds from the rack (70 pounds for each arm). Please note that digital weight will likely feel heavier than typical free weight.

 

How does Pilates work?

WARNING: Do not use digital Pilates if you suffer from dizziness, vertigo, loss of balance, disequilibrium, or frequent falls. Consult with your medical provider before using digital Pilates on the XS1.

Unlike the classic reformer experience that uses spring tension, OxeFit's digital Pilates will use digitally controlled tension to move the reformer. You will be able to configure your Pilates experience through the XS1 and manage the sliding force by tailoring it to your preference.

Digital Pilates equipment and accessories will consist of a carriage/seat, base, mat, tri-loops, balance bar, and ball. The sliding carriage replaces the original sliding seat of the multifunction bench. The base is an ottoman-type platform with a padded top and is approximately 18" x 24".

 

 Is the membership mandatory?

The XS1 membership requires a one-year commitment. After the first year, you may cancel the membership but will lose access to progress tracking, classes, content, and other data. Ultimately, the device’s features will have limited Freestyle Mode features. You can perform freestyle exercises and view your workout summary, but nothing will be saved. In addition, without a membership, you will not have access to advanced settings. We are confident that you will find great value in your membership as you experience the XS1 to its full potential.

 

How does the subscription work for commercial space?

OxeFit’s corporate licensing model allows the commercial space owner to offer members an individual OxeFit subscription at a discounted rate with a corporate discount code. Additionally, the commercial space owner will be able to share in the monthly revenues when users sign up.

 

Can I cancel my OxeFit Membership?

The XS1 membership requires a one-year commitment. After the first year, you may cancel the membership but will lose access to progress tracking, classes, content, and other data. Ultimately, the device’s features will have limited Freestyle Mode features. You can perform freestyle exercises and view your workout summary, but nothing will be saved. In addition, without a membership, you will not have access to advanced settings.

Please also see our membership terms and conditions here.

We also have a help center article here.

 

What makes the XS1 different from other smart home fitness devices?

OxeFit has several leading functions and features:

• Comprehensive fitness platform offering strength exercises, six cardio sports, and digital Pilates
• The industry’s only integrated force plate for balance and form assessment, along with enhanced interactive fitness
• The industry’s highest digital weight of over 250 lbs and two independent motors
• Largest digital platform touchscreen with the most extensive immersive class and connected fitness offerings
• The broadest set of elite training capabilities with dynamic and variable weight adjustments
• The only platform with a space-saving, folding base and no requirement for wall mount or platform batteries
• Only fitness solution offering three personalized color choices

 

Can I install the device outside or in a garage?

Due to the sensitivity of the electronics, the XS1 system must be installed in a climate-controlled environment that meets the conditions specified below. The XS1 cannot be installed outdoors, and the warranty does not cover devices that are placed outdoors or in locations that do not comply with OxeFit's location and operating environment requirements.

 

OPERATING RELATIVE HUMIDITY (RH)

20% to 70% non-condensing

 

OPERATING TEMPERATURE

50°F - 85°F (10°C - 30°C)

 

STORAGE TEMPERATURE

-13°F to 113° F (-25°C to 45° C)

 

Can I arrange to change the placement of my device if I want to move it later?

Please contact customer service at https://www.oxefit.com/contact.

 

How do I turn off the device?

While turning off the device is not recommended, the power switch is located at the back of the device.

 

How do I properly connect the cables and accessories?

The XS1 has four cable connection points where you can connect your accessories to perform the exercises. 

The first two are slide connections located on the vertical positioners, each supporting 70 pounds of digital tension or a combined weight of 140 pounds. WARNING: Never adjust the slide positions while the system is loaded. 

The remaining two connection points are in the deck, supporting a combined 250 pounds of resistance. The deck connections can be found by sliding open the doors on either side of the force plate.

 

BARBELL: The 14-pound barbell is designed to attach to both deck connections for exercises such as bench presses, squats, deadlifts, curls, and rows. 

MULTIFUNCTION BAR: The multifunction bar weighs three pounds and can be used for lat pull-downs and rowing from the slide connections. 

HANDLES: Each handle can be individually attached to any connection point and can be used to perform single-arm exercises or combined with another handle to work both arms simultaneously or in an alternating fashion. 

ROPE: The rope can be connected to either slide connections and used for chops, tricep extension, and certain row exercises. 

ANKLE STRAPS: The ankle straps are attached to the slide connections and are used for leg workouts, including abduction and adduction movements. 

WAIST HARNESS: The waist harness has two connection rings that can be attached to the deck or slide connections. The harness is great for exercises such as squats or weighted jumps. 

SKIHANDLES: The SkiHandles connect to both slide connections for SkiCross.

ROW BAR: The row bar has a central connection point and attaches to both slide connections.

ADJUSTABLE PADDLE: When extended, the adjustable paddle is used for paddleboard exercises or can be shortened for canoeing.

MULTIFUNCTION BAR: The multifunction bar is attached to both slide connections for kayak workouts. 

SURFSWIM PADDLES: Connect each SurfSwim paddle to the slide connections. Then, place your middle finger in the rubber loop of each paddle.

Click this link to view detailed video instructions on how to connect the cables for each accessory on the XS1.

 

How do I increase/decrease the weight?

Use the plus (+) and minus (-) signs at the bottom of the XS1 active user screen to either increase (+) or decrease (-) the weight load.

 

What is the OxeDot?

The OxeDot is a wireless control device that can load and unload the XS1 system. Instead of pressing the LOAD button to start an exercise, use the OxeDot when the system is ready to start. Attach the OxeDot to any OxeFit accessory and position it where you can easily press it throughout your exercise. A long press of the OxeDot will load tension. A quick press will unload.

One OxeDot is included in each XS1 accessory package (Flex, Flow, and Peak), and it connects automatically to the device. Your XS1 will support up to three OxeDots at the same time. You must pair each additional OxeDot in order to start using it. Please read HOW DO I CONNECT NEW, MULTIPLE, AND/OR DISCONNECTED OXEDOTS?.

 

How do I work the OxeDot?

CHECK TO SEE IF OPERATIONAL

While near the XS1, press the OxeDot to ensure the battery is operational. If there is no light when you press the OxeDot, see CHANGING THE OXEDOT BATTERY.

CONNECTING

Once the OxeDot is confirmed to have an operational battery, it will connect automatically to the XS1 when pressed. If the OxeDot does not connect automatically, wait two minutes before pressing the OxeDot again. If the OxeDot does not connect after two minutes, press the accessory again to restart the pairing process. See CONNECTING NEW/MULTIPLE/DISCONNECTED OXEDOTS.

HOW TO USE

1. Press and hold the OxeDot for at least one second to start and load the exercise.
2. Press the button again to unload the exercise.

 

Do I need more than one OxeDot?

No, but multiple OxeDots will promote efficiency. Multiple OxeDots prevent you from switching the device between accessories. You can have up to three OxeDots connected to your XS1 at a time.

 

How do I connect new, multiple, and/or disconnected OxeDots?

Pair new or multiple OxeDots to your XS1. You can have up to three OxeDots connected to your device at the same time.

Although the OxeDot should not disconnect after being paired, use the following steps to pair previously connected OxeDots that are no longer connected to the XS1.

1. Ensure the XS1 is not in sleep mode by tapping anywhere on the touchscreen.
2. Press the OxeDot.
3. Navigate to the drop-down menu in the top right corner of the XS1 screen.
4. Select BLUETOOTH.
5. Allow the system to scan to find the OxeDot. If the OxeDot is not listed after one minute, close the Bluetooth settings.
6. Open the Bluetooth settings and allow it to scan again. If the OxeDot is not listed after 30 seconds, press REFRESH.
7. If the OxeDot continues to not list under Devices, select FORGET ALL OXEDOTS. Then, select FORGET to confirm.
8. Close the Bluetooth settings, then reopen the Bluetooth settings and allow the system to scan to find the OxeDot.
9. Once the OxeDot is listed under Devices, press CONNECT. The OxeDot will then be removed from the list.
10. Close the settings.
11. Allow the system two minutes to connect to the OxeDot.

How do I know which OxeDot is connected if I have multiple?

Verify which OxeDot is listed under Devices in the XS1 Bluetooth settings by completing the following steps:

1. Ensure the OxeDot is upright. The chevrons in the logo should be on the left side of the X and the back clip's opening should be pointing down.

2. Open the OxeDot by twisting the front portion of the device counterclockwise.

3. Access the XS1 Bluetooth settings by navigating to the drop-down menu in the top right corner of the touchscreen and selecting BLUETOOTH.

4. View the code within the accessory and match it to an OxeDot listed under Devices. NOTE: If your OxeDots are not listed, select FORGET ALL OXEDOTS before pressing your OxeDot to reconnect and view on the list.

5. Select CONNECT for the OxeDot(s) you want to use. Once connected, the OxeDot will then be removed from the list.

6. Close the OxeDot by connecting the front and back of the OxeDot and aligning the logo's center to the left of the of top center of the device (see image below) before twisting the front portion clockwise.

How do I change the OxeDot battery?

The OxeDot requires a CR2032 battery. If there is no light when you press the OxeDot, change the battery by completing the following steps:

1. Ensure the OxeDot is upright. The chevrons in the logo should be on the left side of the X and the back clip’s opening should be pointing down.
2. Open the OxeDot by twisting the front portion of the device counterclockwise.
3. Using a non-metallic object, slide the battery out and replace it with the + side facing away from the circuit board. NOTE: If there is a small clip blocking the battery from sliding out, gently lift the clip as you remove the battery. You can fold the clip slightly inward to prevent it from blocking the battery in the future. 
4. Close the OxeDot by connecting the front and back of the OxeDot and aligning the logo’s center to the left of the top center of the device (see image below) before twisting the front portion clockwise.

 

What is virtual spotter?

Virtual Spotter is a lift assistance feature that will help you complete a lift if you are growing tired. It is best practice to have this advanced feature turned on. 

You can turn it on when you set up your movement (before starting an exercise) by toggling the Virtual Spotter feature to the ON position. If you have already started an exercise, you can turn on Virtual Spotter by navigating to Advanced Settings in the lower right corner of the XS1 active user screen and toggling the Virtual Spotter feature to the ON position. 

Then, select one of the two Virtual Spotter modes: gradual or instant. When the gradual mode is selected, the XS1 will progressively reduce tension by up to 20 pounds when a struggle is detected until your lift moves again. Conversely, if the instant mode is selected, the XS1 will instantly unload all the tension and end your set if it detects a struggle. As a reminder, the OxeDot can also unload the digital weight whenever you are tired or want to end your set.

 

Does the bench that comes with the XS1 incline so you can do incline barbell presses?

The strength bench that comes with the Flex package and the multifunction bench that comes with the Flow and Peak packages do not incline. However, depending on your subscription, the multifunction bench supports rowing, swimming, and Pilates exercises.

 

What can I do if a piece of the equipment breaks?

Please visit https://support.oxefit.com/hc/en-us/requests/new to submit a request. Send at least one picture of the broken part, along with a description of how it broke. More pictures may be needed after the initial submission.

 

Is the XS1 under warranty?

We offer a three (3) year limited warranty that covers the use of the XS1. It offers a 3-year coverage on the frame, a 1-year cover on the screen, electronics, moving parts, and labor. Please review our limited warranty policy. You may also contact our support team at https://www.oxefit.com/contact to start the warranty process.

 

Do you offer an extended warranty?

We do offer 3-year and 5-year extended warranty options that cover the frame, electronics, and moving parts through OxeCare. You may contact our Customer Support team at support@oxefit.com or go to support.oxefit.com.

 

Is there a return policy?

If your OxeFit XS1 is not performing to specifications and you request a full product refund, you can return the device within the first thirty (30) days upon receipt. Please note that returning your XS1 may incur additional charges for abnormal wear and tear, damages caused by improper use and/or accidents, and/or missing components. Return buyers are responsible for shipping fees.

 

Where can I find my XS1 serial number?

You can locate your XS1 serial number from the label on the back of the device (above the power switch), or you can follow the steps below:

1. Navigate to the drop-down menu in the top right corner of the XS1 screen.
2. Select Settings.
3. Select About Your XS1.
4. View your serial number under Device Details.

 

What is the restocking & shipping fee if returned?

There is no restocking fee, but the customer is responsible for original and return shipping fees.

 

What’s in the app?

The app gives you access to OxeFit’s growing library of exercises, trainers, classes, programs, and other training content. You can also measure and track your performance, as well as get personalized recommendations!

Here are some of our great app features:

• Track personal bests for each exercise
• Track changes in power and velocity over time
• Create custom workout routines
• Browse and enroll in training programs and classes
• Create custom fitness schedules
• Add up to four (4) additional family members

 

Can the XS1 be used via Ethernet cable as well as WiFi?

No. The XS1 does not have a hard-wired Ethernet cable capability. Wireless internet is required to connect your OxeFit account for membership purposes and updates on the XS1.

 

Do you offer a military discount?

No. Currently, we do not offer a military or first responder discount.

 

What type of workouts can I do with the XS1?

OxeFit offers the broadest range of strength, cardio, and Pilates exercises. You have the choice of 6 cardio sports and classes (SkiCross, Rowing, Kayaking, Canoeing, Paddle Board, and SurfSwim), along with strength training.

This variety ensures your workouts will always be fresh and captivating. Personalize your training by selecting specific muscle groups, specific cardio, and specific time duration to customize classes and best meet your individual needs.

 

What is the size of the XS1?

WITH DECK FOLDED DOWN

45.5" Wide x 80" Deep x 81.5" Tall

 

WITH DECK FOLDED UP

45.5" Wide x 21.5" Deep x 81.5" Tall

 

How much does the XS1 weigh?

The XS1 weighs approximately 300 lbs.

 

Do you offer financing for the XS1?

Yes, financing is available for your XS1 purchase. You will reach the payment options page after customizing the XS1. You will then enter your billing information. At the bottom of the credit card section, you will see Affirm. This financing option is available for your convenience.

How many family member profiles do XS1 subscriptions support?

With your OxeFit membership, you can support up to 5 accounts for your family members under one annual membership.

 

What is the delivery cost of the XS1?

There is a flat rate delivery fee that includes our white glove delivery and setup service for those located in the United States, excluding Hawaii and Alaska. For those who reside in Hawaii and Alaska, please contact info@OxeFit for a custom quote on shipping.

 

What are the advanced training modes?

Advanced Training Modes allow you to maximize your training. There are six modes for the XS1: Overload, Chains, Burnout, Perturbation, Adaptive, and Reactive.

For pre-configured exercises, access the training modes by selecting Advanced Settings in your workout, located near the lower right side of the active screen. For freestyle exercises, access the training modes when you set up your movement.

You can change the training mode within an exercise by unloading the weight and selecting Advanced Settings, located near the lower right side of the active user screen.

NOTE: Unloading will end the set for strength or the exercise for cardio. Ensure Advanced Settings have been adjusted prior to loading an exercise.

 

THE ADVANCED TRAINING MODES

• OVERLOAD increases the resistance during a selected phase (Concentric or Eccentric) of a repetition.

_____

A NOTE ABOUT THE CONCENTRIC PHASE AND ECCENTRIC PHASE:

A rep has two different phases: the Concentric phase and the Eccentric phase. The concentric phase is when you pull the cables out against the resistance of the device or, in traditional weight lifting, raise the weight. The eccentric phase is when you release the cables back into the device or, in traditional weight lifting, lowering the weight. The concentric weight will apply during the concentric phase of your motion. If you stop moving during the exercise, the system will default to the concentric phase and will only return to the eccentric phase if you start an eccentric motion.

______

• CHAINS increase the resistance throughout the range of motion. At the minimum range of motion, there will be no additional weight. The chain weight will be slowly applied with your motions. The full chain weight will be applied at your maximum range of motion. When you start your set, the system will not start the Chains until it has determined your range of motion.

• BURNOUT increases or decreases the weight with each repetition of a set. The weight will adjust with each repetition unless the weight is higher than the maximum weight or lower than the minimum weight.

• PERTURBATION creates randomized impulses of force on the cables. Perturbation intensity is the relative strength of the random impulse - the higher the number, the greater the force impulse applied.
• ADAPTIVE increases your load during each rep until the system has determined your optimal load. Set the load to an amount you can easily lift. As long as your velocity is smooth and consistent, the load will continue to increase. Once you have reached your optimal load, the load will stay at that amount until you end your set. TIP: After loading your exercise, tap the data dial to change the data value from power to velocity. Velocity data will help you visualize your speed for adaptive strength training.
• REACTIVE helps you maintain a concentric speed during strength training exercises. Set a target concentric speed and a starting load. During each rep, the system will increase your load if you exceed your target speed. If you are below your target, the system will reduce the speed. TIP: After loading your exercise, tap the data dial to change the data value from power to velocity. Velocity data will help you visualize your speed for reactive strength training.

 

Do I pay for the XS1 membership per month or all upfront?

When purchasing the XS1, you must also purchase an accessory package (Flex, Flow, or Peak). The accessory packages require a one-year membership purchase at an additional cost that must be paid upfront during the initial XS1 purchase. After the first year of membership, you can make monthly payments or continue paying annually.

If you would like to purchase the device and the one-year membership, we have the option to use affirm. You can find more information here.

 

Do we ship to Hawaii or Alaska?

Yes, we are able to ship to Hawaii and Alaska. However, this will not fall under our flat rate delivery fee. For a custom quote on shipping prices to Hawaii and Alaska, please contact info@oxefit.com.

What kind of emergency safeguards are in place while exercising?

The XS1 has a safety feature known as a Bar Tilt that will unload the tension immediately during barbell exercises when the system detects a struggle by an abnormal tilt of the barbell. Another safety feature is called Stall Detection. If you stop for more than five seconds at the bottom of your range of motion or stop for 15 seconds at any portion of the lift, the system will unload and end the set immediately. 

 

The XS1 also has an advanced training feature known as Virtual Spotter. When engaged, like a real spotter, Virtual Spotter will assist you when you are unable to continue to move the cables. There are two modes for Virtual Spotter: Gradual and Instant. When gradual mode is selected, the XS1 will progressively reduce the tension by up to 20 pounds when a struggle is detected until your lift is moving again. Conversely, if instant mode is selected, the XS1 will instantly unload all tension and end your set if it detects a struggle.

 

What is the screen resolution for the XS1?

1080 x 1920 1080p Full HD (portrait mode)

 

How can I demo the XS1?

We'd like to extend a warm welcome as you consider joining the OxeFit community.

We'd like to extend a warm welcome as you consider joining the OxeFit community.

Join us in Jupiter, FL, or Los Angeles, CA, for an in-person XS1 demo! See the XS1 in action and get answers to any questions you may have about the device.

Can't make it to an in-person demo? No worries! We also offer live virtual demos in our production studio, where all of our training content is filmed.

We look forward to showing you the most comprehensive fitness experience with advanced strength training, six cardio sports, Digital Pilates, and an integrated force plate to optimize your XS1 fitness journey!

CLICK HERE TO SCHEDULE AN IN-PERSON DEMO IN JUPITER, FL.

CLICK HERE TO SCHEDULE AN IN-PERSON DEMO IN LOS ANGELES, CA.

CLICK HERE TO SCHEDULE A LIVE VIRTUAL DEMO.

 

How much space do I need for the XS1?

The XS1 with the deck folded down is 45.5” wide, 80” deep, and 81.5” tall. Therefore, the entire set-up space should be at least 6’ by 8.5’. Please ensure adequate clearance and 4 inches of space behind the unit.

Which accessory package is right for me?

The XS1 is an exceptional addition to any fitness routine alone. However, the XS1 experience is reformed and completed when paired with an accessory package. You can choose from three different packages based on your preferences and personal fitness journey.

The Flex package is excellent for those who want to hyperfocus on strength training with the entertaining addition of SkiCross. It comes with the following nine accessories:

• OxeDot
• Strength bench
• Barbell
• Hand grips
• Rope
• Waist harness
• Ankle straps
• Multifunction bar
• SkiCross handles

Flex is the most affordable option compared to the other packages. This price covers not only the accessories but also the valuable experience of improving strength and cardio endurance with a total body workout and cross-country skiing.

If you’re an avid water-activity enthusiast, the Flow package is your ideal accessory package. Much like the Flex package, it includes strength training and SkiCross with the addition of HydroFit activities. Enjoy Rowing, Kayaking, Canoeing, Paddleboarding, and SurfSwim on the XS1 with the Flow package. With the Flow package, you will receive the following 12 accessories:

• OxeDot
• Multifunction bench
• Multifunction bar
• Barbell
• Hand grips
• Rope
• Waist harness
• Ankle straps
• SkiCross handles
• Swim paddles
• Adjustable paddle
• Rowing bar

Flow is perfect for those desiring an improvement in cardio endurance, sustained power, and stroke technique through engaging activities.

The Peak package is the best option for those who enjoy a wide variety of entertaining fitness routines. Experience the physical improvements that come with strength training, SkiCross, and HydroFit activities, with the innovative addition of Digital Pilates. You will receive the following 13 accessories with the Peak package:

• OxeDot
• Multifunction bench
• Multifunction bar
• Barbell
• Hand grips
• Rope
• Waist harness
• Ankle straps
• SkiCross handles
• Swim paddles
• Adjustable paddle
• Rowing bar
• Digital Pilates

Ultimately, Peak provides the leading XS1 experience with the most significant potential to improve your physical performance through diverse activities. 

 

 

How can I add family members/friends to my OxeFit account?

1. Using your mobile device, open the OxeFit app and select the You tab in the bottom right corner of the screen.
2. From the You page, select the settings icon in the top right corner of the screen.
3. Select My OxeFamily in the Account section.
4. Select the + icon in the Your Family section.
5. Enter the family member’s email, then select Invite User to Join OxeFamily to send them an invite email.

The family member will receive the email invite, and they must follow the steps below to join the OxeFamily:

• If the member already has an OxeFit account, they are to proceed to Option A.
• If the member does NOT have an OxeFit account, they are to proceed to Option B.
• If the member is currently signed in to their OxeFit account, they are to proceed to Option C.

OPTION A

You (the family member) have an OxeFit account.

1. Select Join Organization in the invitation email.
2. Select Yes to confirm that you already have an OxeFit account. Then, press Next.
3. Sign in to your account.
4. Select Accept to accept the invitation to join your new OxeFamily.

OPTION B

You (the family member) do NOT have an OxeFit account.

1. Select Join Organization in the invitation email.
2. Select No to confirm that you do not have an OxeFit account.
3. Enter your email address to begin creating your account. Then, select Continue.
4. Enter the 6-digit code that was sent to your email to verify your email address. Then, select Continue.
5. After verifying your email, set up your account and select Continue.
6. Select Accept to accept the invitation to join your new OxeFamily.

OPTION C

You (the family member) are currently signed in to your OxeFit account.

1. Select Join Organization in the invitation email.
2. Select Next to continue.
3. Select Yes to confirm your account.
4. Select Accept to accept the invitation to join your new OxeFamily.

 

 

How does the XS1 work without WiFi?

Without internet access but with an active membership, you will only have access to Freestyle Mode on the XS1. You will lose stored programs and access to the training courses. However, advanced features, such as Advanced Training Modes, Balance Meter, and Virtual Spotter, will remain accessible. You will still have access to your workout summary, but the data will not be saved.

 

How does the XS1 work without a membership?

Without an active membership, the XS1 will only have limited access to Freestyle Mode. You will lose stored programs, access to the training courses, and advanced features, such as Advanced Training Modes, Balance Meter, and Virtual Spotter. You will still have access to your workout summary, but the data will not be saved. Ultimately, the XS1 will perform as a digital cable machine only.

What if I have a recommendation or an idea about how you can improve the device?

At OxeFit, we always value your feedback. Please visit our website to submit a ticket with a detailed description of your recommendation or idea. 

 

How do I contact OxeFit?

You can reach out to us by visiting https://www.oxefit.com/contact.