SUPPORTED WIFI NETWORKS

• WPA2 encryption

NON-SUPPORTED NETWORKS

• IPV 6
• WPA 3
• WIFI 6
• Class B Subnets (IP Address starts with 172)
• Networks that use Eero Routers
• Networks with Captive Portal
• Networks with Blank/Empty Password
• Networks with Additional Login Requirements

HOW TO CONNECT WIFI

1. Go to WiFi settings by navigating to the drop-down menu in the top right corner of the XS1 screen. Then, select WiFi. 
2. Allow the system 30 seconds to find any available networks. 
3. If your WiFi network does not appear on the list after 30 seconds, select REFRESH. NOTE: Please refrain from pressing REFRESH more than once.
4. Wait 30 seconds. 
5. Repeat steps 3-4 if your WiFi network fails to appear on the list. NOTE: You can repeat this step one more time if needed.
6. If your WiFi network still does not appear on the list, close the XS1 Settings and wait three minutes before attempting the entirety of this process again.

RECOMMENDATIONS

• Use a dedicated 5GHz WiFi that has a unique name (SSID) and password, and that is not shared with a 2.4GHz network.
• If the signal strength is weak where the XS1 is placed, use a mesh network, not a WiFi extender.
• Avoid WiFi routers that do traffic shaping, QoS, and automatic URL blocking.

If this process does not resolve the issue at hand, please contact support@oxefit.com.